Where is my order?

Any order placed before 12:00 eastern time will be delivered to the shipping carrier the same day. If an order is placed after 12:00 eastern time, it will be delivered to the carrier the next business day.
Depending on the shoe model you select, we have two shipping locations for your convenience. Your order may be fulfilled either from our warehouse in Florida or directly from our workshop in Turkey. Shipping information regarding delivery times and options can be found on each shoe's product page.
You will receive a tracking number once your order ships. Kindly review your email for the tracking number, and you will find a direct link provided by the shipping carrier for your convenience. If you experience any obstacles or have any questions regarding your order, please contact us by email at [email protected] and we will get back to you as soon as possible.
You may experience a delay due to the high volume of orders being shipped nationwide. We are closely monitoring your order and will update you if anything changes. We appreciate your patience.

Tracking.

Upon placing your order, we will send you a confirmation email with your order details and an estimated delivery date. You can also see the current delivery times here.
It may take up to 24-48 hours before you can track your package. The package can only be tracked once the transportation company receives it.
If you can't track your package, it most likely hasn't left our warehouse.
If you experience any obstacles or have any questions regarding your order, please contact us by email at [email protected] and we will get back to you as soon as possible.

Delivering your Package.

We process, ship, and deliver packages Monday through Friday. Currently, we do not offer shipping or delivery on Saturdays, Sundays, or Holidays.
We usually ship most items in 1-2 business days unless otherwise stated.